Here is repair information for the brands we sell.
If you have a pen that needs to be repaired, don’t hesitate to contact us. I can help direct you to where it would need to go, or if there is an alternative solution for your repair needs. Most of the time, the repair would need to be handled by the US distributor for the brand. If you are an international buyer, contact me and I can get you the international contacts for the brands.
520.891.8567
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Visconti & ST Dupont
Coles of London
Repairs Department
8510 McAlpine Park Drive, Suite 107
Charlotte, NC 28211
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David Oscarson
Tel: 636.458.4345
Fax: 636.458.4396
www.davidoscarson.com
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Aurora, Montegrappa, Esterbrook and Tibaldi
393 Jericho Turnpike
2nd Floor
Mineola, NY 11501
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Armando Simoni, Bexley, Conway Stewart, Oldwin & Wahl Eversharp
The Pen Family
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Conklin, Delta, Nettuno, Pineider & Stipula
YAFA Pen Company
21306 Gault Street
Canoga Park, California 91303 USA
Tel: (818) 704-8888
Fax: (818) 704-8112
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Pelikan
Chartpak, Inc.
1 River Road
Leeds, MA 01053
Phone: 800-628-1910
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Pilot, Namiki
Warranty Information
Lifetime: Emperor, Yukari Royale, Yukari, Nippon Art, Custom Urushi, Vanishing Point Raden
3 Years: Sterling, Justus 95, Falcon, Fermo, Vanishing Point
1 Year: Custom 823, Custom 912, Custom 74, Heritage, Stargazer, Stanza, Ageless, Prera, Knight, Axiom
In the U.S., please return all product to:
Pilot Corporation of America
Customer Service Manager
3855 Regent Blvd
Jacksonville, FL 32224
Email: consumerservice@pilotpen.com
Phone Number: (904) 565-7600
